Capability packages
Signal → triage → scoped runbook → authorized action or escalation → verification → closure → report.
Included: Signal intake · Triage Mirror · Runbook library (Garage) · Operating report
Optional: Customer support queue · Managed-service on-call (preview — not available)
Inherits from founder/business: Founder standard: verify before closing · Business standard: escalation contacts · Cost policy: Efficient
Required: Monitored service name